Singapore, Singapore
Server infrastructure for Call Centres in Singapore
Infrastructure for Call Centres is a question of matching the machine to the application, then putting it near the people using it. For a large Call Centres business in Singapore that is about 4 Cores, 32 GB of memory and 4000 GB of storage on VDS.
- ✓ 5 infrastructure tiers
- ✓ Sized for your workload, not a plan name
- ✓ Same price in all 24 locations
Estimated from fibre distance, not measured from Singapore. Your real figure depends on your connection and route, and lands inside this range.
Choose the infrastructure for your workload
Three sizes of business, each sized from an assumed traffic figure rather than a measured one. If you know your own numbers, tell us and the estimate changes with them.
Small Call Centres
1–10 people · ~5,000 visits a month
$159.50 USD USD
per month · VPS
- Single Core
- 6 GB RAM
- 700 GB storage
About 0.2 requests a second at peak, holding roughly 2.1 GB of working data.
Configure this build →Medium Call Centres
11–50 people · ~50,000 visits a month
$367.40 USD USD
per month · VPS
- Single Core
- 10 GB RAM
- 2000 GB storage
- Managed
About 2.3 requests a second at peak, holding roughly 6 GB of working data.
Configure this build →Large Call Centres Most likely here
51+ people · ~500,000 visits a month
$873.85 USD USD
per month · VDS
- 4 Cores
- 32 GB RAM
- 4000 GB storage
- Managed
About 23.2 requests a second at peak, holding roughly 24 GB of working data.
Configure this build →These figures are assumptions stated out loud, not predictions about your business. Memory, cores and disk can all be raised on the same server later, usually within the hour, with no rebuild and no new IP address — so starting one size below the estimate is normally the cheaper mistake.
Why Call Centres size up this way
Working from about 500,000 visits a month and roughly 500,000 requests a day, storage grows by roughly 560 GB a month at this size, which usually decides the build before CPU does; and each request costs real computation rather than a cache lookup, so cores matter more here than on a typical site.
- 23.2 req/sec at peak
- 24 GB working set
- 560 GB/month growth
- Linux
Which tiers suit Call Centres
Including the ones that do not, and why — that is usually the more useful half.
| Infrastructure | Verdict | Why |
|---|---|---|
| Shared Hosting Managed space on a shared server | Not this one | Persistent connections and custom ports are exactly what a shared platform does not permit. |
| VPS Flexible virtual infrastructure with full root access | Workable | Enough for a small server or a test instance, though a noisy neighbour shows up immediately as jitter. |
| VDS Virtual server with resources pinned to you alone | Recommended | Pinned cores are what keep tick rate and call quality steady; on a contended instance they are not. |
| Dedicated Server An entire physical server, configured to your specification | Recommended | Single-tenant hardware removes the last source of variance, which is what these workloads are judged on. |
| Bare Metal Physical compute for sustained, demanding workloads | Workable | For operators running many instances at once on hardware they control. |
Call Centres workloads you can host
Recording every call and often every screen makes storage grow with agent hours rather than customers.
- ACD & queueing
- Agent desktop
- Call recording
- Screen capture
- Real-time wallboards
Where your server runs
All 24 locations cost the same, so pick whichever sits closest to the people who will actually use the server.
Singapore has a data centre of its own. Every marker costs the same per month.
Show all 24 locations and distances from Singapore ▾
| Location | Distance | Est. round trip |
|---|---|---|
| Asia-Pacific · 7 locations | ||
| Singapore | Same city | 1–2 ms |
| Hong Kong, China | 1,610 miles | 39–78 ms |
| Kolkata, India | 1,801 miles | 43–87 ms |
| Mumbai, India | 2,430 miles | 59–117 ms |
| Delhi NCR, India | 2,567 miles | 62–124 ms |
| Tokyo, Japan | 3,302 miles | 80–159 ms |
| Sydney, Australia | 3,914 miles | 94–189 ms |
| Europe, Middle East & Africa · 8 locations | ||
| Tel Aviv, Israel | 4,952 miles | 120–239 ms |
| Bucharest, Romania | 5,553 miles | 134–268 ms |
| Stockholm, Sweden | 5,993 miles | 145–289 ms |
| Frankfurt, Germany | 6,379 miles | 154–308 ms |
| Milan, Italy | 6,380 miles | 154–308 ms |
| Amsterdam, The Netherlands | 6,524 miles | 157–315 ms |
| London, United Kingdom | 6,745 miles | 163–326 ms |
| Madrid, Spain | 7,076 miles | 171–342 ms |
| Americas · 9 locations | ||
| Seattle, United States | 8,067 miles | 195–389 ms |
| Santa Clara, United States | 8,478 miles | 205–409 ms |
| Los Angeles, United States | 8,776 miles | 212–424 ms |
| Toronto, Canada | 9,325 miles | 225–450 ms |
| Chicago, United States | 9,369 miles | 226–452 ms |
| New York, United States | 9,532 miles | 230–460 ms |
| Dallas, United States | 9,725 miles | 235–470 ms |
| Atlanta, United States | 9,957 miles | 240–481 ms |
| Miami, United States | 10,548 miles | 255–509 ms |
Distances are from Singapore. Round trips are estimated from fibre distance, not measured — the figure your users see depends on where they are.
Call Centres in Singapore
We work with businesses across Orchard, Raffles Place, Marina Bay, Jurong and Tampines. Singapore is a high-trust, mobile-first market where polished UX and speed convert.
The closest of our 24 data centres to Singapore is Singapore, about 5 miles away. Choosing the closest data centre is the cheapest performance improvement available, and it costs nothing extra.
Singapore has a population of about 5,638,700, which is why the large build above is the one most likely to fit a Call Centres business here — though the other two are a click away if it does not. Local time is Asia/Singapore, so routine maintenance and backups are scheduled against your overnight rather than ours.
Data stays in the jurisdiction you choose, which matters if you are working to the PDPA. Pricing is quoted in SGD, and the figure is the same wherever the machine physically sits.
Network reach from Singapore
Estimated from fibre distance rather than measured, and stated as a range. Your own access network decides the rest.
| Data centre | Distance from Singapore | Estimated round trip |
|---|---|---|
| Singaporeapac | In your metro | 1–2 ms |
| Hong Kongapac | 1,610 miles | 39–78 ms |
| Kolkataapac | 1,801 miles | 43–87 ms |
every one of our 24 locations costs the same — so the only thing worth optimising is which of them your users are closest to. At the large size assumed above, that is roughly 500,000 requests a day crossing that link.
Call Centres hosting in Singapore — FAQs
What size server does a Call Centres business in Singapore need?
Where would the server for my Singapore business actually run?
Is a VPS enough for Call Centres, or do we need a dedicated server?
Can you host aCD & queueing for us?
Can we start smaller and grow?
Other industries in Singapore
Same city, different workload.
Call Centres hosting nearby
The same workload, in the nearest cities.