Customer Support Outsourcing
24/7 support that delights customers.
Dedicated, multichannel customer support agents — phone, email, live chat and social — covering your hours at offshore cost.
KRP Tech Solutions delivers customer support outsourcing for businesses worldwide — across North America, the UK, Europe, the Middle East, Australia and Asia-Pacific. Our global teams combine international standards with offshore cost efficiency to deliver measurable results.
What's included
Phone, email, chat & social
24/7 / follow-the-sun coverage
Branded, on-tone responses
CRM & helpdesk integration
CSAT & SLA reporting
Rapid ramp-up
Frequently asked questions
Can you cover nights and weekends?+
Yes — we provide 24/7 and follow-the-sun coverage so your customers are never left waiting.
Customer Support Outsourcing across the USA & Canada
We deliver customer support outsourcing to businesses in every state and province.
United States
Alabama
Alaska
Arizona
Arkansas
Atlanta
Austin
Boston
California
Charlotte
Chicago
Colorado
Columbus
Connecticut
Dallas
Delaware
Denver
Detroit
Florida
Georgia
Hawaii
Houston
Idaho
Illinois
Indiana
Iowa
Jacksonville
Kansas
Kentucky
Las Vegas
Los Angeles
Louisiana
Maine
Maryland
Massachusetts
Miami
Michigan
Minnesota
Mississippi
Missouri
Montana
Nashville
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Philadelphia
Phoenix
Portland
Rhode Island
San Antonio
San Diego
San Francisco
San Jose
Seattle
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
Washington, D.C.
West Virginia
Wisconsin
Wyoming
Canada