Houston, United States
Server infrastructure for Contact Centres in Houston
Sizing infrastructure for Contact Centres starts with the workload, then works back to cores, memory and disk. For a large Contact Centres business in Houston that is about 16 Cores, 196 GB of memory and 4000 GB of storage on Dedicated Server.
- ✓ 5 infrastructure tiers
- ✓ Sized for your workload, not a plan name
- ✓ Same price in all 24 locations
Estimated from fibre distance, not measured from Houston. Your real figure depends on your connection and route, and lands inside this range.
Choose the infrastructure for your workload
Three sizes of business, each sized from an assumed traffic figure rather than a measured one. If you know your own numbers, tell us and the estimate changes with them.
Small Contact Centres
1–10 people · ~5,000 visits a month
$309.55 USD USD
per month · VDS
- 2 Cores
- 24 GB RAM
- 600 GB storage
About 0.3 requests a second at peak, holding roughly 14 GB of working data.
Configure this build →Medium Contact Centres
11–50 people · ~50,000 visits a month
$601.15 USD USD
per month · VDS
- 4 Cores
- 48 GB RAM
- 1500 GB storage
- Managed
About 2.9 requests a second at peak, holding roughly 40 GB of working data.
Configure this build →Large Contact Centres Most likely here
51+ people · ~500,000 visits a month
$2,140.15 USD USD
per month · Dedicated Server
- 16 Cores
- 196 GB RAM
- 4000 GB storage
- Managed
About 28.9 requests a second at peak, holding roughly 160 GB of working data.
Configure this build →These figures are assumptions stated out loud, not predictions about your business. Memory, cores and disk can all be raised on the same server later, usually within the hour, with no rebuild and no new IP address — so starting one size below the estimate is normally the cheaper mistake.
Why Contact Centres size up this way
Working from about 500,000 visits a month and roughly 500,000 requests a day, peaks run about 5× the average hour, so the build is sized for the busiest moment rather than the typical one; storage grows by roughly 440 GB a month at this size, which usually decides the build before CPU does; about 160 GB of data needs to stay in memory to keep queries fast; and each request costs real computation rather than a cache lookup, so cores matter more here than on a typical site.
- 28.9 req/sec at peak
- 160 GB working set
- 440 GB/month growth
- Linux
Which tiers suit Contact Centres
Including the ones that do not, and why — that is usually the more useful half.
| Infrastructure | Verdict | Why |
|---|---|---|
| Shared Hosting Managed space on a shared server | Not this one | Persistent connections and custom ports are exactly what a shared platform does not permit. |
| VPS Flexible virtual infrastructure with full root access | Workable | Enough for a small server or a test instance, though a noisy neighbour shows up immediately as jitter. |
| VDS Virtual server with resources pinned to you alone | Recommended | Pinned cores are what keep tick rate and call quality steady; on a contended instance they are not. |
| Dedicated Server An entire physical server, configured to your specification | Recommended | Single-tenant hardware removes the last source of variance, which is what these workloads are judged on. |
| Bare Metal Physical compute for sustained, demanding workloads | Workable | For operators running many instances at once on hardware they control. |
Contact Centres workloads you can host
Voice, chat and email all queue into one agent pool, so the routing engine is never idle.
- Omnichannel routing
- Chat & email queues
- CRM integration
- Transcription & analytics
- Interaction history
Where your server runs
All 24 locations cost the same, so pick whichever sits closest to the people who will actually use the server.
Houston is closest to Dallas. Every marker costs the same per month.
Show all 24 locations and distances from Houston ▾
| Location | Distance | Est. round trip |
|---|---|---|
| Americas · 9 locations | ||
| Dallas, United States | 225 miles | 5–11 ms |
| Atlanta, United States | 701 miles | 17–34 ms |
| Chicago, United States | 942 miles | 23–45 ms |
| Miami, United States | 967 miles | 23–47 ms |
| Toronto, Canada | 1,301 miles | 31–63 ms |
| Los Angeles, United States | 1,371 miles | 33–66 ms |
| New York, United States | 1,417 miles | 34–68 ms |
| Santa Clara, United States | 1,612 miles | 39–78 ms |
| Seattle, United States | 1,889 miles | 46–91 ms |
| Europe, Middle East & Africa · 8 locations | ||
| London, United Kingdom | 4,848 miles | 117–234 ms |
| Madrid, Spain | 5,001 miles | 121–241 ms |
| Amsterdam, The Netherlands | 5,018 miles | 121–242 ms |
| Stockholm, Sweden | 5,214 miles | 126–252 ms |
| Frankfurt, Germany | 5,235 miles | 126–253 ms |
| Milan, Italy | 5,418 miles | 131–262 ms |
| Bucharest, Romania | 6,124 miles | 148–296 ms |
| Tel Aviv, Israel | 7,058 miles | 170–341 ms |
| Asia-Pacific · 7 locations | ||
| Tokyo, Japan | 6,674 miles | 161–322 ms |
| Hong Kong, China | 8,338 miles | 201–403 ms |
| Delhi NCR, India | 8,380 miles | 202–405 ms |
| Sydney, Australia | 8,587 miles | 207–415 ms |
| Kolkata, India | 8,812 miles | 213–425 ms |
| Mumbai, India | 8,973 miles | 217–433 ms |
| Singapore | 9,942 miles | 240–480 ms |
Distances are from Houston. Round trips are estimated from fibre distance, not measured — the figure your users see depends on where they are.
Contact Centres in Houston
We work with businesses across Downtown, the Heights, the Galleria, Midtown and Katy. Houston is vast and fast-growing, so mobile speed and clear service-area pages matter.
The closest of our 24 data centres to Houston is Dallas, about 225 miles away. The price is the same in all 24 locations, so distance is the only variable worth optimising.
Houston has a population of about 2,314,157, which is why the large build above is the one most likely to fit a Contact Centres business here — though the other two are a click away if it does not. Local time is America/Chicago, so routine maintenance and backups are scheduled against your overnight rather than ours.
Data stays in the jurisdiction you choose, which matters if you are working to state privacy laws such as the CCPA. Pricing is quoted in USD, and the figure is the same wherever the machine physically sits.
Network reach from Houston
Estimated from fibre distance rather than measured, and stated as a range. Your own access network decides the rest.
| Data centre | Distance from Houston | Estimated round trip |
|---|---|---|
| Dallasamericas | 225 miles | 5–11 ms |
| Atlantaamericas | 701 miles | 17–34 ms |
| Chicagoamericas | 942 miles | 23–45 ms |
Houston sits in Texas, and every one of our 24 locations costs the same — so the only thing worth optimising is which of them your users are closest to. At the large size assumed above, that is roughly 500,000 requests a day crossing that link.
Contact Centres hosting in Houston — FAQs
What size server does a Contact Centres business in Houston, TX need?
Where would the server for my Houston, TX business actually run?
Is a VPS enough for Contact Centres, or do we need a dedicated server?
Can you host omnichannel routing for us?
Can we start smaller and grow?
Other industries in Houston
Same city, different workload.
Contact Centres hosting nearby
The same workload, in the nearest cities.